A blog about defending the social web against abuse. Brought to you by Impermium.
social spam
The Continuum of Risk

The Continuum of Risk

In working with site owners and developers, one of the most common requests is “Can you tell me which users to block”? But while Impermium has been providing real-time account risk ratings for years, we actually try to answer this question “No.” “No? But I just want to kick out the bad users and allow...
Celebrities Aren’t the Only Ones Harassed Online: 5 Steps to Ward off Cyberstalkers

Celebrities Aren’t the Only Ones Harassed Online: 5 Steps to Ward off Cyberstalkers

Cyberstalking has been on the front page of tabloids recently, reporting on the harassment of celebrities such as Alyson Hannigan and Avril Lavigne.  Harassed for weeks, Miranda Kerr shouted back at her cyberstalker after she met with police and cyber security officials to report the incident. You don’t have to be a supermodel to be...
Trolling: An Age-Old Problem That’s Not Getting Better (Part 1)

Trolling: An Age-Old Problem That’s Not Getting Better (Part 1)

This past weekend I was at a holiday party. When speaking to another guest about some of the Internet security issues we solve at Impermium, I was asked “what is trolling?” I was shocked that Trolling, an age-old problem in existence practically as long as the Internet itself, was a mystery to her. And keep...
When Social Spam Attacks, Part 2: Common Prevention Mistakes

When Social Spam Attacks, Part 2: Common Prevention Mistakes

In “When Social Spam Attacks Part 1” I covered the common mistakes that site owners make in their initial response.  Now, let’s talk about the days, weeks and months after the initial attack.  When the smoke clears, the web team gets together to decide how to prevent the next incident.  But time and again, we...
Stop Social Spam Webinar: Emerging Online Threats & How to Prevent Them

Stop Social Spam Webinar: Emerging Online Threats & How to Prevent Them

Last week, Impermium partnered with TeleSign to present our first webinar, Stop Social Spam. During the discussion, Impermium CEO, Mark Risher and TeleSign VP, Forrest Hobbs gave their expertise surrounding internet security threats, particularly the dangers of social spam and online fraud. As discussed more thoroughly in our white paper, Stop Social Spam and Fraud...
Prevent Social Spam and Fraud From Sabotaging Your Brand

Prevent Social Spam and Fraud From Sabotaging Your Brand

Social spam continues to proliferate social networks and media sites, exposing users to malicious and dangerous content, but many people foolishly don’t believe it’s a big problem.  The truth is, social spam is hugely problematic – and becoming even more so. It’s not just an issue for website users, but also for online companies, who experience...
5 Reasons Why Social Spam Losses Will Dwarf Email Spam

5 Reasons Why Social Spam Losses Will Dwarf Email Spam

When I was the ‘spam czar’ at Yahoo, my team successfully fought off hundreds of billions of foul messages a week.  We put machine learning to good use and did our jobs well: Our advanced systems were able to keep the vast majority of spam out of your inbox, and therefore, yesterday’s news. Today, I’m...
Internet Trolls Ready to “Move On” Post-Election

Internet Trolls Ready to “Move On” Post-Election

In the lead-up to the election, insults and hate reached a fever pitch, particularly surrounding high-profile events, such as Hurricane Sandy and the presidential debates.  In one example, Impermium researchers discovered one troller that posted over 6,600 messages in 15 days, to just a few articles.  In the 24-hours post-election, aside from a brief barrage...
Read My Tweets: Five Tips for Navigating the Torrent of Election-Related Social Spam

Read My Tweets: Five Tips for Navigating the Torrent of Election-Related Social Spam

Obviously we don’t know the outcome of the vote count in tomorrow’s Presidential election, but we can all say hands down that social media is going to be a winner. No other election in our nation’s history has generated so many tweets, Facebook posts, and related commentary online. But for anyone who plans on following...
The Dark Side of Social: Protect Your Brand from Abusive Social Spam

The Dark Side of Social: Protect Your Brand from Abusive Social Spam

  One of the great things about the Internet is how it allows people to connect and communicate in new ways, from sharing good news on a social network to debating a hot issue on a news blog. But just like in real life, the bad guys go where the people are – and many...